We have listed below for you some of the most frequently asked questions in connection with website design – along with answers – appertaining to web design and associated web issues. If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact us to discuss your requirements.
HOW LONG WILL IT TAKE FOR MY WEB SITE TO BE DESIGNED?
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
WILL WE NEED TO HAVE A MEETING IN CONNECTION WITH THE JOB DESIGN?
In the majority of cases a meeting isn’t necessary and most of our websites or printing jobs are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
ONCE MY WEBSITE DESIGN IS COMPLETED -WHAT AFTER SALES SERVICE DO YOU OFFER?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.
DO I HAVE TO KEEP MY WEBSITE WITH YOU FOREVER, OR CAN I MOVE IT IF I WISH?
You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention.
IN WHAT FORMAT SHOULD I SUPPLY WORDS AND PHOTOGRAPHS FOR MY NEW WEBSITE?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
WILL MY WEBSITE DESIGN BE” SEARCH ENGINE” FRIENDLY?
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
I HEAR THAT THERE ARE HIDDEN COSTS ASSOCIATED WITH WEB DESIGN SERVICES. IS THIS TRUE?
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
DO I NEED A DATABASE ON MY WEBSITE?
This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
AM I TIED INTO INSTANT SOLUTIONS FOR ANY SITE MAINTENANCE OR UPDATES I WISH TO DO ONCE MY WEBSITE IS DESIGNED?
No once your website is designed it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
WILL EVERYONE SEE MY WEB SITE THE SAME?
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology altars then eventually all websites may need reevaluation.
CAN YOU PROVIDE ALL OUR WEB DESIGN AND HOSTING SERVICES?
Yes – we are your one stop company to provide all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
DO YOU USE FLASH ANIMATION IN YOUR WEBSITE DESIGN?
Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
CAN I GET E-MAIL WITH MY WEBSITE?
Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
I ALREADY HAVE A WEBSITE AND I NEED IT UPDATING, CAN YOU HELP ME?
Yes, we would be happy to look at you existing website and give you a quote for updating it.
WHY SHOULD I CHOOSE INSTANT SOLUTIONS FOR MY WEB DEVELOPMENT COMPANY?
For the last 8 years we are an established web development company delivering web design and Internet development services of any complexity to clients throughout the US. Being in IT business for over 15 years now we have all round web development expertise.